1. Introduction
At Kitbase, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our feature flag management, event tracking, and OTA update services.
2. Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Organization name and details
- Authentication credentials
Usage Data
We automatically collect certain information when you use our services:
- Feature flag evaluation requests and responses
- Event tracking data you choose to send
- API usage statistics
- Log data and analytics
Your End Users' Data
When you use Kitbase in your applications, you may send us data about your end users for targeting and analytics purposes. You control what data is sent through our SDKs.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Evaluate feature flags and deliver targeted experiences
- Process and analyze events you track
- Deliver OTA updates to your applications
- Send service-related communications
- Improve and optimize our platform
- Ensure security and prevent fraud
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: Third parties that help us operate our services (hosting, analytics)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Two-factor authentication support
- Audit logging
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can configure retention periods for event data in your project settings. Upon account deletion, we remove your data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Object to certain processing
- Withdraw consent
To exercise these rights, contact us at support@kitbase.dev.
8. Self-Hosted Deployments
If you use our self-hosted option, your data remains entirely on your infrastructure. This privacy policy applies only to data processed through our cloud services.
9. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking cookies on our marketing site.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our service.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@kitbase.dev