Kitbase
Session Tracking

What is Session Tracking?

Session tracking is the practice of grouping individual user interactions into sessions — discrete visits to your application — and recording metadata about each session such as duration, pages viewed, events triggered, and device information.

Session tracking gives you a higher-level view than individual events. Instead of looking at isolated clicks and pageviews, you can understand complete user journeys: where sessions start, what users accomplish, and where they end.

Advanced session tracking includes features like session replay (visual playback of what the user saw), frustration detection (identifying rage clicks and dead clicks), and session scoring (ranking sessions by engagement or error rate).

Example

Session tracking reveals that mobile users have an average session duration of 2 minutes (vs. 8 minutes for desktop). Investigating further, you find that the mobile checkout flow has a usability issue causing 60% of mobile sessions to end at the payment step.

Related Terms

Understand every user session

See how users navigate your app, detect frustration, and replay sessions to debug UX issues.

Explore Session Tracking